Partnership approach

We continually strive to provide a superior standard of service through working in partnership with each customer, tailoring our solutions and delivery of solutions to fit their exact requirements. Our dedicated Client team has been created to provide additional support for our customers. Our service quality and customer support are areas that we pride our-selves in; we constently endeavour to ensure this level of quality continues and that we provide our customers with a best-in-class quality of experience. In order to do this, we follow the key service principles of:

Reliability

We believe in keeping our promises, and with 95% of our customers describing our service delivery and project management as reliable in a recent survey, you can trust that we always deliver what we say we will.

Accountability

We are always accountable to our customers and adopt a policy of transparency of reporting such that the customer is kept informed of all salient developments relating to their service.

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Latest News

The Cost of Not Speaking English

EF’s VP Ming Chen is interviewed by the Wall Street Journal on the importance of speaking English for a business’s international competitiveness.

Poor Communication and Language Skills of Employees are Constraining International Growth Prospects of Companies

EF Education First, London, Wednesday 25th April 2012 -- According to a global report out today, almost half of executives (49%) admit that communication misunderstandings and messages lost in translation have stood in the way of major international business deals and resulted in significant losses

INTERNATIONALLY SPONSORED TRAINING ACADEMY OPENS IN IRAQ TO TEACH YOUNG PEOPLE KEY SKILLS TO SUCCEED IN BUSINESS

Tuesday 17 April 2012: Sweden's Minister for Trade, Ewa Björling, and representatives from the Kurdish Regional Government Ministry of Labour and Social Affairs, along with representatives from EF Education First and Scania, today attended the official ribbon cutting ceremony to open the Swedish Tr

Mind the gap: Norwegians’ English language skills don’t make the grade

Oslo, 30th March 2012: Norwegians are often considered to be one of the most proficient non-native-speaking nations with regard to English language skills. However, a study by leading language training provider EF Corporate Language Learning Solutions has today suggested that this perception is not

Monsanto grows its English language proficiency with EF Education First

EF Education First, the leading corporate language training provider, announced today that it has been chosen as the sole language training supplier for Monsanto, a Fortune 500 multinational agricultural company. Monsanto has operations in over 65 countries, so a single language of communication is

Our latest videos about us, our client and EF.

Awards and Accreditations

Red Herring 100 Asia Top 100 Tech Startup

Choosing the companies with the strongest potential was by no means a small feat,” says Alex Vieux, publisher and CEO of the weekly Red Herring magazine.

Human Resource Executive® is the premier publication focused on strategic issues in HR.

Service Excellence